Workplace communications, and the mutually beneficial relationships developed from them, are central to career success.
Respect from our co-workers, managers, clients and customers hinges on the strength of our interpersonal skills. Strong communication helps us to move forward and upwards in our career, so mastering these skills holds endless benefits for you.
Here are 7 ways that you can develop and improve your workplace communications:
1. Be positive
Your communication and relationships with colleagues will be most effective if you are a positive person. No one likes to be around moany people with negative attitudes, so try to be the optimistic colleague that everyone appreciates.
2. Develop your emotional intelligence
Emotional intelligence is central to developing great communication skills. You should try to observe how your colleagues prefer to communicate and adjust your own style accordingly. Having a better understanding of your colleagues will enable you to work well with them and achieve better results.
3. Don’t interrupt
Interrupting others is highly frustrating and also suggests that you are uninterested in or do not respect what they are saying. When working with others, always try to let them finish what they are saying before asking questions or giving your point of view.
4. Be reliable
In business, you should always try to do what you say you are going to do. This is vital when working with clients and customers, but is also important when working with colleagues. If a deadline is not feasible or a problem occurs that makes it impossible, then it is important to communicate this to the relevant people.
5. Explain the benefits for them
If you need your colleagues’ support with a new idea or a project that you are working on then explaining how it can benefit them is the best way to get them on board. You need to make them share your enthusiasm in order for them to want to help you as much as they possibly can.
6. Identify your triggers
If there are certain things that make you frustrated at work then you need to identify what they are and what you can do about it. Keeping your mood positive and avoiding feeling frustrated with your colleagues will improve your communication.
7. Be considerate
The majority of offices now favour open plan layouts and you are likely to work in relatively close proximity with others. In this situation, you should be considerate of others and do your best to understand their preferred working environment.
Some people like a quiet environment to concentrate in so won’t necessarily want you chatting to them throughout the day. Basically, do your best not to annoy others with what could be considered to be irritating office habits!
Don’t underestimate the power of your workplace communications and relationships. They could make or break your career, so put your best foot forward and communicate your way to success!